Documentation and SupportV5 User Manual Getting set up in the platformHow do I download the SSL cert files for my account?

How do I download the SSL cert files for my account?

This document only applies to customers that have enabled SSL on their account. Click HERE for information on enabling SSL on your account.

1. First open 'User Tools' menu.

First open 'User Tools' menu.

2. Next click 'My Account' to open the 'Account Info' modal.

Next click 'My Account' to open the 'Account Info' modal.

3. At the bottom of the 'My Account' modal select 'Download MySQL SSL Files'.

At the bottom of the 'My Account' modal select 'Download MySQL SSL Files'.

This will initiate a download of an archived file containing your three cert files.

4. Use the application of your choice to extract the files from the archive.

Extract the files to a safe location on your local machine where it won't be accidentally deleted or moved. Make a note of this location so it is easily found when you wish to use them to create a connection.